MY LIFE — Find Your NEXT 5
Refund Policy
If something goes wrong, talk to us
The $1.99 NEXT 5 experience
Your $1.99 purchase is a personalized digital experience, including your NEXT 5 result, action plan and the included second complete interview. Because digital results can be generated and delivered immediately, completed experiences normally cannot be returned like physical products.
The optional $6.99 coaching
The optional 28-day coaching is a separate one-time digital service. It does not renew automatically. If you are charged incorrectly or cannot access a paid feature, please contact us.
When we can help
If you were charged twice, did not receive the service you paid for, or encountered a technical problem we cannot resolve, contact us with the approximate date and amount of the charge. We will review the issue fairly and, where appropriate or required by law, issue a refund.
How to request help
Go to our Contact page and tell us what happened. Do not include full payment-card details or private interview responses in your message.
Your legal rights
Nothing in this policy takes away refund or consumer rights that apply under the laws of your location.
Contact us with a question →